Case Study

Medical Records Translation: Case Study

Translation and proofreading of 8 pages of highly medical reports with a very tight deadline

The Client:

Private Customer based in the United Kingdom and France

The Task:

The client needed to translate 8 pages of medical records from French into English and 2 pages from English into French before the doctors’ appointments in the UK and France.

The Challenge:

We had 24 hours to deliver the translation of 8 pages of medical documents including highly medical terminology, formatting and layout.

The Solution:

We received the final files from the client towards the end of the business day, so one of our project managers stayed in the office late to ensure the job was handled promptly.

We sent the documents for translation to one of our well-experienced medical translators, a medical doctor, specialising in this particular field of medicine, living and working in the USA – 5 hours behind the UK time zone, who was able to start translating immediately.

The translator emailed the translated documents to us the following day, they were proofread immediately, checked in-house to match the format and layout and delivered to the client.

The Result:

The Client was very happy with the prompt and high quality translation service by Reflective Source Translations Ltd. delivered on time.

The Feedback:

“Thanks so much for the translations. It’s been such a relief and support for us knowing that all these difficult decisions that we are trying to make have been made possible thanks to having all the reports translated so that both medical experts can liaise and talk a common language. Warmest regards“

Giselle Cowie

Legal Documents Translation: Case Study

Translation and formatting of 300 pages (62 500 words) of criminal case related documents: witness statements, indictments, evidence, exhibits etc. with tight deadline

The Client:

Solicitors Firm in Northern Ireland

The Task:

The client contacted us with the request to translate 300 pages of legal documents from English into Chinese for their Chinese speaking Client charged with criminal offences.

The Challenge:

We had 20 days to deliver the translation of 62 500 words in English.

The complicated part was that the client requested the translated documents to be in a rare Chinese Pinyin dialect (official phonetic system for transcribing the sound of Chinese characters into Latin script) and provide the translation in exactly the same format and layout as the original documents received in the post.

The Solution:

We received 300 pages of hard copies in the post, scanned them all in batches, analyzed them and assigned the project to 4 of our qualified native Chinese translators with sound experience in translating and transcribing the legal documents from English into the Chinese Pinyin dialect.

The translated files were delivered by our translators to us in batches, therefore we assigned all of the files to one qualified linguist for proofreading the whole project and checking the consistency of terminology.

The reviewed files were then checked in house by the dedicated project manager for accuracy, formatting and layout. Lastly, the translation was certified on our company’s letterhead and posted back to the client on time.

The Result:

The Client was extremely satisfied with our translation service, namely that we met all their requirements, delivered the project in the requested Chinese dialect, very accurately formatted and on time.


Nuclear Engineering Tender Documents Translation: Case Study

Translation from English into Turkish, proofreading and notarization with Apostille of 8700 words in nuclear engineering field for submission for tender in Turkey with extremely tight deadline.

The Client:

Nuclear Engineering and Consultancy Services Firm in the United Kingdom.

The Task:

The requested to translate, proofread and notarize with Apostille 8700 words from English into Turkish of tender documents for nuclear plant construction in Turkey.

The Challenge:

We had an extremely short deadline of 2 days to prepare the translation and proofreading from English into Turkish of 8700 words of highly technical documentation related to the design, development and operation of a nuclear plant in Turkey; and 5 days to complete the Notarization and legalization process of the translated documents.

The Solution:

We received a number of tender documents (8700 words in total) for translation from English into Turkish.

The documents were assigned to one of our highly experienced and qualified native Turkish translators specializing in nuclear field. He delivered the translation in 1 day, which was subsequently forwarded to our proofreader for review to ensure the highest quality and accuracy.

The next stage was to check all the files in-house, accurately adjusting the format and the layout and print them out. Then, one of our senior staff attended an appointment with our Public Notary for signing a statutory declaration on the accuracy of the translated documents.

The translated and notarised documents bundle was posted by special delivery to the Foreign & Commonwealth Office for fast track legalization (attaching an Apostille) and next day shipment to Ankara, Turkey by air courier over the weekend.

The Result:

The Client was impressed by our dedication, careful listening and meeting all of their Company’s complicated requirements and prompt & reliable translation service. The translated and notarised documents were delivered in Turkey 1 day before the deadline.

How to order a translation service with our company?
Step 1

Complete a short Free No Obligation Translation Service Quote or simply e-mail us at sales@reflectivesource.com

Step 2

E-mail the translation documents to sales@reflectivesource.com for review by our Project Management team.

Step 3

Your documents will be accurately translated, checked and returned to you by email and/or post by the agreed time. If you ordered interpreting services, our instructed interpreter will attend as requested.

Step 4

To proceed with the job, confirm the translation or interpreting services quote by e-mail. Private customers are requested to make the payment in advance. We accept all major credit and debit cards, UK cheque and bank transfer.

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The languages we translate are local, national and worldwide…

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